Cancellation/Refund Policy

At Tekwurld, we strive to provide high-quality e-learning experiences. However, if you are not satisfied with your course purchase, we offer a 7-day refund policy under the conditions outlined below.

1. Eligibility for Refund
You may request a full refund within 7 days of purchasing a course if:

You have completed less than 20% of the course content.
The course does not match its description or fails to deliver promised content.
There are technical issues preventing access, which cannot be resolved by our support team.
2. Non-Refundable Situations
Refunds will not be granted if:

The 7-day refund period has passed.
You have completed more than 20% of the course.
The request is based on a change of mind or lack of personal time.
You have violated Tekwurld’s Terms and Conditions, including content misuse.
You purchased the course through a third-party platform (refund policies of the respective provider will apply).
3. Subscription & Membership Refunds
Subscription plans are non-refundable, but you may cancel future billing at any time.
If you experience billing errors, please contact support for resolution.
4. How to Request a Refund
To request a refund, please follow these steps:

Email us at [email protected] with your purchase details.
Provide a brief explanation of why you’re requesting a refund.
Our team will review your request and respond within 3-5 business days.
5. Processing Refunds
Approved refunds will be processed within 5-10 business days back to the original payment method.
Tekwurld is not responsible for delays caused by banks or payment providers.
6. Changes to This Policy
Tekwurld reserves the right to modify this Refund Policy at any time. Any updates will be posted on our website.

For further assistance, please contact us at [email protected]